As a first line troubleshooting approach, we recommend the following steps:
1. Refresh the page or restart the application
2. Check internet connectivity and try switching networks (Wi-Fi ↔ mobile data)
3. Clear browser/app cache and cookies
4. Test using a different browser or device
If the issue continues, please report the problem with relevant details (device, OS, browser/app version, timestamp, stream URL, and screenshots/logs if available) via the chatbot on the lower right of the screen.